Who pays the contractor?
You do. Your property team pays the inspection contractor directly under the price and payment terms you agree together. VelociReport brings you together and keeps the work on schedule; it does not collect, hold, or distribute contractor payments.
Can national service brokers or inspection resellers use the software?
No. National service brokers, inspection resellers, and middlemen who subcontract inspections for a markup are not permitted to use VelociReport. Property owners, their authorized property management teams, and inspection companies performing the work can use it to coordinate directly.
Can one owner account organize the whole national portfolio?
Yes. The national owner account can see every owner-approved property in its portfolio, filter by state or a region it creates, and sort by state, region, or property name. You do not need separate staff accounts to use these controls.
Can staff be limited to a state or a custom region?
Yes. Request view-only team accounts and select their states or named regions. Staff see only approved properties and inspection plans within those assignments. The administrator can change or revoke their access.
Does the Business Owner need to approve property management?
Yes. A Business Owner must approve each property before its details and inspection plans enter the shared national portfolio. The Business Owner can revoke that approval at any time.
Do we need an intermediary to source contractors?
No. Your team can search participating contractors, request bids, send work offers, and choose providers directly through VelociReport. You retain the contractor relationship and sourcing decisions.
Can we use different contractors at different properties?
Yes. Your inspection plans can identify the property, inspection type, service provider, and due date. Preferred contractors help you return to companies you want to work with again.
Does a request confirm an appointment?
A bid request or work offer starts the conversation. The contractor must respond, and appointment details are coordinated through the service workflow. Your private inspection planning dates are separate from confirmed contractor appointments.
Which reports can our team see?
Property management accounts can view inspections explicitly shared with their account. Access is limited to those shared records, so unrelated company and property reports remain private.